Our answers to your frequently asked questions
How do I get to the Oré Saint-Malo hotel?
Hotel Oré is located at 2 rue de la Croix Raux in Saint-Malo.
By car, from Rennes, take the exit leading to the D4 in the direction of P.A. Atalante. By bus, from the SNCF station, take line 2 to the Croix Raux stop and line 4 to the Saint-Étienne stop, both close to the hotel.
What is the Hotel Oré Saint-Malo's rating?
Hôtel Oré is a 4-star independent hotel.
Does the hotel offer family rooms?
Yes, the hotel mainly has family rooms of various sizes: triples, quadruples and sextuples, to accommodate the whole family.
Does the hotel have a restaurant?
No, there is no restaurant in the hotel, but a snack service is available with a selection of starters, hot dishes and desserts in jars. A list of nearby restaurants is available at reception. For groups, the Hotel Oré Saint-Malo works in partnership with a caterer.
Does the hotel have a wellness area?
The Hotel Oré features an outdoor wellness area with sauna and Nordic bath. This area is accessible free of charge and can be booked for 30-minute periods.
How long does it take to reach the main tourist attractions in and around Saint-Malo?
From the hotel, it's a 15-minute drive to Intra-Muros in Saint-Malo, 5 minutes to the Grand Aquarium, 25 minutes to Dinan, 15 minutes to Dinard, 20 minutes to Cancale, 50 minutes to Mont-Saint-Michel and just 5 minutes to the beach at La Passagère.
Does the hotel have parking?
The hotel has a private outdoor parking lot, free of charge, under video surveillance and without reservation.
What is the hotel's cancellation policy?
Our cancellation policy depends on the rate you choose:
- Flexible rate: free cancellation up to the day before arrival.
- Non-refundable rate: the amount paid at the time of booking is non-refundable, even in the event of cancellation or modification.
Is it possible to have adjacent double rooms?
Yes, all our double rooms are in the same building. To make sure they are adjacent, please contact us in advance by e-mail at contact@hotel-ore.com or by telephone on +33 2 99 19 50 60.
What are the breakfast times?
Breakfast is served from 6:30am to 10:00am on weekdays and until 10:30am at weekends.
How to book a slot in the wellness area during your stay at the Oré hotel?
To reserve a slot in the wellness area, simply ask at reception on arrival, or contact us in advance by e-mail at contact@hotel-ore.com or by telephone on +33 2 99 19 50 60.
What markets are there in and around Saint-Malo?
Saint-Malo:
- Saint-Servan: Tuesdays and Fridays, 8am to 1pm.
- Paramé: Wednesdays and Saturdays, 8am to 1pm.
- Intra-Muros: Tuesday and Friday mornings.
- Rocabey: Mondays, Thursdays and Saturdays, 8am to 1pm.
Nearby :
- Saint-Jouan-des-Guérets: Saturday, 9am to 1pm.
- Dinard: Tuesday, Thursday and Saturday mornings.
- Cancale: Sunday mornings in the town center behind the church, as well as the daily oyster market on the cale de la Houle.
- Dol-de-Bretagne: Saturday morning.
- Saint-Lunaire: Sunday mornings.
Do you have a charging station for electric cars?
The hotel has 2 charging stations for up to 4 electric cars.
Can I leave my luggage before check-in and/or after check-out?
Our family-run hotel in Saint-Malo offers a luggage storage service available at any time before your arrival and/or after your departure.
Does the hotel offer baby facilities?
Our family-run hotel provides a baby bath and cot. Please ask at reception on arrival, or contact us in advance by e-mail at contact@hotel-ore.com or by telephone on +33 2 99 19 50 60.
Are there any breakfast options for special gluten-free diets?
Hôtel Oré offers gluten-free bread for breakfast. All you have to do is request it in advance, by e-mail at contact@hotel-ore.com or by telephone on +33 2 99 19 50 60.
Does the hotel offer bicycle storage?
Hotel Oré has a secure bicycle storage area, ideal for families and travelers wishing to discover Saint-Malo by bike.
What time is check-in and check-out?
Check-in is from 3:00 p.m. to 12:00 a.m., with the possibility of early check-in from 10 a.m. on request and subject to availability. If you arrive before check-in time, you can use the hotel's common areas free of charge.
Check-out is until 11:30 am. Late check-out on request and subject to availability.
Does the 4-star hotel in Saint-Malo offer room service?
On request, Hotel Oré offers room service for breakfast, snacks and drinks.
Does the hotel offer a bicycle rental service?
In partnership with Loc Malouine, our family-run hotel in Saint-Malo offers bicycles for hire from the hotel. The cost is €15 per day, and reservations can be made on request at reception.
How much is the tourist tax for a 4-star hotel in Saint-Malo?
The tourist tax is €2.05 per person per day. It is not included in the room rate and must be paid on arrival at reception.
What are the bar opening hours?
The bar is open daily from 7am to midnight.
Do you accept vacation vouchers?
Yes, our hotel in Saint-Malo accepts vacation vouchers in paper format only.
Are there any current offers for booking at the Hôtel Oré Saint-Malo?
Yes, several offers are currently available:
- End-of-year offer: book directly on our website and benefit from a 20% discount on all our rooms, from September 29, 2025 to February 8, 2026.
- Romantic offer: this package includes one night for two in a double room, two buffet breakfasts, a bottle of Breizhbulle, rose petals and access to our wellness area.
Do you offer gift vouchers for stays at the Hôtel Oré Saint-Malo?
Yes, we offer several gift voucher options:
- La Source package at €122 and Le Sentier package at €137: one night for two in a double room, two buffet breakfasts and access to our wellness area.
- Gift vouchers from €50, in the amount of your choice.
Are pets allowed?
We do not accept pets.